Terms and Condition

Know China Business book is produced for educational purposes only.

Know China Business is the most concise yet complete guide available for understanding and succeeding in the uniquely challenging and dynamic Chinese business environment. Know China Business was designed to inform and enable readers to successfully negotiate the myriad of cultural and social complexities of doing business in one of the world’s largest and fastest growing economies. Further, Know China Business assists its customers to recognize and understand the intricacies of key interpersonal relationships with Chinese associates, an essential requirement for business success in this rapidly expanding market.

Data Security

We’re committed to protect your data from unauthorized access. We will never accept credit card transaction unless you are in a secure 128 bit SSL environment.

Cancelation Policy

You can cancel your order within 24 hours upon submitting the transaction. Kindly call or drop an e-mail to our support. Any orders that are not canceled beyond 48 hours are consider a sale that is absolute and final.

Debiting Time of Card Holder

Depending on what type of transaction either it is a physical or digital good, we do a pre-authorization and capture once the products are being shipped. Digital Goods – we immediately capture your credit card information and debit your credit card.

Transaction Process Policy

1. Every time you transact with Know China Business we would issue you a transaction receipt in your email. This transaction receipt will tell the time of delivery of the product and services. We would advise you if there would be any delays on the shipment of the product/service.
2. Upon fulfillment of the order we would advise you on your email to reconfirm the order before it will ship. We would also send you an email once we have confirmed from our third party courier that you have received the actual good or product.
3. For digital goods and products we advise that you review our refund and return policy. All sales for digital goods are considered delivered and absolute.
4. We promise to deliver any goods and services within an acceptable time period depending on the availability of the product and service. We would advise you on the actual time frame. For Digital Goods (e-books), the goods are immediately delivered.
5. By doing a transaction with www.knowchinabusiness.com you would certify that you are:
   1. Over the legal age of the country you are residing in.
   2. Your current jurisdiction is accepting this type of good and service.
6. Kindly print then save all transaction information being received from www.knowchinabusiness.com. This will serve as your reference for any complaints and disputes.

If you have inquiries you may contact us at:

Email Address:
webmaster@knowchinabusiness.com
support@knowchinabusiness.com